INITIAL SCREENING
Eligibility Review
Submit a concise summary of your case via our contact form, along with any relevant documents. We will evaluate whether your situation meets our criteria. This review is free and carries no obligation.
ZOOM CONSULTATION
Complimentary 30-Minute Call
If your case qualifies, we offer a no-cost, confidential Zoom meeting to delve deeper into the facts and confirm our ability to assist. Consultations are conducted in English or French. Interpretation for other languages can be arranged at the client's expense.
FEE PROPOSAL
Written Quote
Following the consultation, we will provide a detailed written proposal outlining the scope of work and our fixed fee.
ENGAGEMENT LETTER
Electronic Signature
Upon your acceptance of the fee proposal, we will finalize the engagement letter via DocuSign, clearly defining the services, costs, and scope of our mandate.
DRAFTING & PREPARATION
Timeline: 2–6 Weeks
The drafting period is contingent on the request type. Preemptive requests are typically faster, while deletion and revision applications are more complex and take longer. An estimated timeline for your specific case will be stated in the engagement letter.
CLIENT REVIEW
Draft Approval
We will share the draft submission with you for feedback. Your comments and edits are incorporated, and we proceed to filing only after you have approved the final version.
FORMAL SUBMISSION
Filed via CCF Portal
The final, approved submission is lodged through the official CCF Portal, and we secure formal acknowledgment of receipt from the Commission.
PENDING PHASE
Active Follow-up
Throughout the review period, we actively monitor the statutory deadlines (4 months for access, 9 months for deletion). If the Commission fails to meet these timelines, we submit formal follow-up requests to keep your case moving.
ONGOING CLIENT SUPPORT
Until Conclusion
We remain available to answer any questions you may have at every stage of the process. All communication is conducted in English or French.